Despite the fact that the web hosting service offered by the different companies is nearly the same, every provider has got a personalized platform with its own tweaks and different ways to accomplish specific tasks. That’s why, an information-stuffed knowledge base would be incredibly helpful both for people with no practical experience and for technically seasoned users who will eventually learn how specific tasks are executed, but will lose time in the process. The objective of such a knowledge base is to help make the service quick and simple to use, saving users loads of time and efforts. The result is happier clients, as they can effortlessly find the info they’re looking for, and a lot less work for the help desk support team, because usually the vast majority of the queries and issues that customers have got are already described in the knowledge base. Given that the articles themselves are professionally written and encompass more things, you will be able to get to know more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Website Hosting

All website hosting that we’re offering include a comprehensive knowledge base where you can find everything you need to know in regard to your hosting account. Whether you plan to create a new MySQL database, to forward a domain using an .htaccess config file or to create an email address on your computer or feature phone, you can simply check our step-by-step help articles and all the info that you need will be there. When you visit a particular section of the Hepsia hosting Control Panel, you can see articles that are dedicated to the features that you can access through it. If you would like to check the entire archive of articles and get acquainted with all the functions that Hepsia offers, or simply to read general info about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost best to cover any obstacle that you could chance upon, but if you do not find the info that you’re looking for, you can always contact us, as our customer care team is at your service day and night.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with exhaustive technical documentation where you will find information about all the functions that our in-house developed Hepsia hosting Control Panel comes with, plus solutions to various questions and obstacles that you could encounter. All installation manuals offer elaborate descriptions, which is the reason why you will not have to worry about overlooking something if you are intending to export a MySQL database, for example. The troubleshooting articles include a variety of different potential causes of particular problems and the solution for each and every one of them, so in case you’re not able to send emails although you have the right SMTP settings, for example, you can quickly see what the reason for this may be and correct the problem with a couple of clicks in your mail client. As Hepsia offers quite a few features, you’ll be able to find relevant articles in each and every section. In case you prefer to check out all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.