A 99.9% Server Uptime
The major benefit of creating your very own website hosting platform is that you don’t have to be worried about compatibility – you design a specific set of software apps in such a way as to work with a defined set of hardware elements. The end result is something a lot more steady and dependable, since there are less potential risks of failure. We’ve built our cloud hosting platform using time–proven hardware components plus a seriously tweaked version of SELinux in order to create an extremely safe environment for your personal websites.
Because of this, with each of our website hosting packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
In order to supply a first–class hosting service, you can rarely lean on the default network configuration in a datacenter. We have set up our own custom internal network in an effort to ensure an extremely fast connection speed with the rest of the world.
And because of this, no matter which data center facilities you choose: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to lower all potential risks with our cloud hosting packages and although our company offers top–quality customer support, sometimes the client is just not content with what we are offering. Or he has to migrate to a more robust web hosting service, like a VPS server or even a dedicated server.
That’s the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not satisfied, we will give you a full refund.
24/7 Technical Support
If you operate a hosting company, your tech support engineers are of paramount importance. Because of this, we’ve meticulously handpicked a highly practiced group of techs, each with many years of training behind his back. With their help, we offer 24x7 support with each of our web hosting services.
And not only that, our company offers a 1–hour response time guarantee. All queries are replied to in under 60 minutes and our average support ticket response time is well under twenty minutes!